shipping charges

[mark F-100]

Ordered tailgate and a few other parts from Dennis Carpenter last Monday.They showed up today,shipping and handling plus duty fees plus tax $189. Now here's the kicker.Ordered seat belts from LMC the next day,said they get back to me on shipping cost.Phoned them back today,two options,mail cost $87 or UPS $139 DC used UPS also.I ordered my first and last from LMC.

[mk]

First rule for ordering from south of the Line:
Never order without checking to see if they'll mail first class or make sure you know someone close to the border that can hold it for you (I learned the hard way too)


mike

[mark F-100]

Not upset about DC shipping charge,tail gate is heavy and over sized. I don't think seat belts should be that high of a charge though.

[hazelnut]

Sounds like shipping & handling, not just shipping. I avoid LMC just because i hear bad things about them. Hope you never need to make a return, you'll really be mad at them then.

[ezernut9mm]

i have bought from lmc before for a canadian friend because i can go down there and pick up the parts. then i sent them to him as a gift or something for tax reasons and i don't remember shipping being to awful bad. if you have a good contact in the states that is close enough to pick up the parts and send them to you privately that is the best way to do it.

[fordman]

89 for shipping belts is like next day to canada. but they probably didnt do that. the correct cost should have been about 32.00 or so. those prices are all usps. not ups. ups will rack you on customs fees i heard.

[mark F-100]

The lady I talked to today said mail service $87 5-7 biz. days UPS $137 3-5 biz. days. When I made the order they said someone would get back to me in 24-48 hours for shipping cost. Never herd back from them,phoned them today 6 days later for cost of shipping and thats what she told me. I'll phone them tomorow and see whats up with the high shipping cost.

[red403]

I try to keep my orders for DC under $100 then they will ship mail and then no ups/fedx broke you fee. Anything that will only ship to the USA I started using a company out of Sweet Grass MT. They e mail me when it gets there then just a quick run down to get it. The last run we had 3 items sent there from 3 diffferant places it works great for us.

[crewdcab]

Living just south of the line, and my wife being from Canada, I have a several friends and family from up north who ship stuff here and then come and get. I even had a friend ship an entire Jawa Motorcycle to me in pieces through the mail. The post office was like what is this? That's the first time they had seen that done!

[FLASH 1]

Instead of complaining about shipping go on line and look at the rates yourself ANYBODY CAN to see who is getting the short end of the stick,,,,, I do,, and anybody since last Dec. when getting our invoices will say weight, box size, and then broke down by each shipping charge that the carrier uses.. + our handling charge which is small but still do it since it costs us for tape boxes my time etc.. and now the time it takes to go on line with each separate box... OH YES all these ads especially by the Post office look great,, until you need to find where your package is then the Post office tells you be 30-45 days before tracking or held up in Customs for 2-3 weeks meanwhile the Customer is raisng heck,, seems when we ship in world Ups gets it there with no Customs hang up BUT Post Office gets hung up almost everytime...

[FLASH 1]

Oh yes I see that but is it for the same services ??????????????? thats the key,, so many services +++ Post office will charge for every liitle thing like a flat rate box for us started at 4.90 by the time it was finished it was almost 10.00,, delivery confiramtion, insurance etc.,etc.... but like time after time LMC's mark up on parts are any wheres from 30% to 100% so why would there shipping policy be any different

[flyboy71]

Living just south of the line, and my wife being from Canada, I have a several friends and family from up north who ship stuff here and then come and get. I even had a friend ship an entire Jawa Motorcycle to me in pieces through the mail. The post office was like what is this? That's the first time they had seen that done!

Way off topic but my grandfather told me that at the end of the war in Europe in WWII guys could buy surplus jeeps and have them shipped back to the US so they would buy a German Luger handgun, disassemble them into pieces, put the parts in the gas tanks and when they got back the US, they would pick up thier jeep, take it home, remove the gas tank, dump out the parts and reassemble the handguns.

I guess that wont work with a tailgate or some such things.

[sargentrs]

You should also understand the policy of "dimensional weight" as opposed to "actual weight" A 24x24x24 box that weighs 1 lb costs 3 times more to ship than a 6x6x6 box that weighs 10 lbs. Here at work, we were getting thousands of $$ chargebacks from UPS. We shipped Prepaid and Add and then billed the customer. We would pack a big box with light stuff and ship it and charge the customer $10 + 10% to reimburse us for the shipping charges and handling. Then the monthly UPS bill would come in and we'd owe UPS $10,000! In the UPS World Ship system, you can enter the dimensions of the box you ship, and the weight, and it will calculate the "dimensional weight" by some insane formula I can't remember and set rates accordingly. We started entering the package size and billing the customer appropriately and the back charges went away. Here's the criteria.. http://www.ups.com/content/us/en/resour ... ble+Weight Sometimes, FedEx has better rates and the best I've found was DHL. I had a transmission shipped from Kansas to GA by DHL and it only cost me $40. Don't know how all that works across borders though.

[FLASH 1]

in 2010 and like previous years we would estimate shipping, then in Dec of 2010 found out we lost 2500.00 in shipping dues to fuel surcharge, delivery/rural surcharge added that these rates change daily,, and in the last few years they have been all dim weight by measurements so thats why we log on to get the rate,, anybody calls us we do not give shipping prices since every town is different so it's what it is on shipping,,, on insurance they only and the CUSTOMER Needs to undersdtand is that they only insure for what we the company pays for it,,, NOT WHAT We sell it for,, so it something happens to it thats how it works and the shipping Company don't care how much time it takes you to get another replacement part so thats another piece of the puzzle, then last we can get better rates if the truck just pulls up to the door,, but instead we go to customer service to ship,, WHY??? reasone one your parts will be bounced, kicked or whatever in the truck all day as oppose to the customer service straight to the hub.. so thats saving less likely getting damaged,, we have tried both ways and have cut claims down to maybe 1 a year as oppose the truck picking up like 1-2 monthly +++ these shipping companies still charge a fee whether they pick up that day or not,,, we the company still get charged,,,, DHL Was good while it lasted above is just a tip of what these big shippers do